voyagerhelp@lists.princeton.edu
For procedural questions...? "how do I ...?" "Why does Voyager do ...?"
Telephone: 258-5580 for reporting system problems or situations requiring immediate attention.

To report all other system or equipment problems.
lsupport@princeton.edu
OR: http://helpdesk.princeton.edu/request/library.htm

Pager system for emergencies -- a major system being down, such as Voyager:

pager number: 1-800-203-2218

Dial 9-1-800-203-2218. A woman's voice says, "Welcome to Skytel two-way to send a numeric page press 1" Press 1, then enter the phone number you want the on-call person to call you back on. Then hit the pound sign #. You will then hear several other options. You just have to hang up the phone at this point. The person on call will respond in a timely manner, usually within 15-30 minutes.

There is also email capability with these pagers. To send an email: Type in the "TO" field: 2032218@skytel.com Type your message in the usual message box, but keep it as brief as possible, because there is a character limit. Then send the message.

Request a new online resource, send the request and information to puleres@princeton.edu.
A link to this from Request a new online title will also be added to the library's three e-resources web pages and the Contact the Library page.